Lean Quote: Build A Culture of Empathy

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

“The purpose of a business is to create and keep a customer.” — Peter Drucker

management guru Peter Drucker said, “The…

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