Archive | October, 2012

Don't Let Perfection Be a Barrier to Improvement

The continuous improvement world is full of buzzwords. Two of them are seemingly at odds with each other. The first is zero defects. The theory is that a company should never be tolerant of defects, and should strive for perfection from all their processes. The other buzzword is ‘better, not perfect‘. This theory advocates spending […]

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Elements of Successful Product and Quality Management

Principal elements of Successful Product and Quality Management : (1) focus on the consumer; (2) support of the company’s organizational culture; (3) proper equipment and techniques; (4) quality of Human Resources (HR). Quality of Human Resources (HR) is the key of Successful Product and Quality Management. The way of human resource development : training or consultation, to […]

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Lean Quote: What Gets Measured Gets Done So Do it Right

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on […]

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The Impact of Uncertainty

I dread presidential elections. It’s not just the endless chatter of political talking heads making news out of nothing that drives me crazy, it’s the impact it has on my business at Bishop-Wisecarver. Every four years about this time, I start to hear the same story over and over from my sales team: Customers hesitate […]

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